Returns Policy

As flowers are a perishable item, returns are only accepted under the following circumstances:

All issues must be indicated to us within 24 hours of delivery — please call or email us and we will get back to you within 24 business hours.

We will happily refund any damaged item, which may have had its quality affected during shipping
Returns are accepted on a “quality” basis only — issues of “not liking” the arrangement are not grounds for a return.

As flowers are perishable, they must be cared for, as per our instructions provided with the flowers, otherwise they will not last long.